TERMS OF USE

We recommend that you read these Terms of Use carefully to participate, as a user, in a responsible manner and ensuring that all the conditions set forth below will be met.

Due to the nature of the website, as well as its content and intention, the complete practice of navigation that can be carried out by it must be done enjoying the condition of USER that you will have access to the certificate and will be granted through name and password

Therefore, the condition cited of the USER implies adherence to the General Conditions in the version published at the time the Website is accessed. AITOR BELTRAN DE GUEVARA RODRIGUEZ reserves the right to modify, at any time, the present General Conditions of the website. Therefore, it is recommended that the User read it carefully each time they access the Website.

USER REGISTRATION

Any person who wants it and who is over 18 years of age with sufficient capacity to act can create their own account, entering all the information requested in the section “My account-Register”.

When registering as a User, you agree to respect all the exposed conditions, and if you do not agree with any of them, you must not register as a user on this website. Therefore, the acceptance of these conditions implies the acceptance by the user of all of them expressly and in full.

The user with the completion of their data declares that all provided are true, updated and correspond to their person.

Once the procedure is completed, the user can access their personal area, where they can view their order history and their details, as well as their personal data. At any time, the USER may make the modifications he deems appropriate, as well as cancel the account (by contacting the email info@mercuryhandpans.com).

To be able to authenticate on this website, there will be a username or email and password that will be chosen by the user and that will allow him to access a personal area.

The password must be personal, secret and non-transferable, and the assignment, even temporary, to third parties is not allowed or recommended. Therefore, the user undertakes to make diligent use and keep it secret, assuming full responsibility for the consequences of its disclosure to third parties by allowing or not taking the necessary care to prevent third parties from becoming aware of it.

In the event that the user knows or suspects the use of his password by third parties, he must modify it immediately in his personal area of the web or immediately notify AITOR BELTRAN DE GUEVARA RODRIGUEZ, so that it can be modified.

 

PURCHASE PROCEDURE

ORDER AND PAYMENT:

In order to make a purchase on this website it is necessary to enjoy the user status, following the procedure detailed in the previous section under the heading “Register ”; can be validated as a user from the beginning of the purchase procedure or at the end of the procedure to validate it.

The published prices are valid except in case of typographical error. The prices, features and availability of products marketed by the website may vary. Given this fact, the client will be informed before accepting any order.

The price of the product is the one that is in effect at the time of acceptance of the order. The prices indicated on our website do not include VAT or other fees or taxes. The 21% Spanish VAT (applicable to member countries of the European Union, if applicable) is additional and will be calculated during the purchase process.

Once the product to be purchased has been selected, it can be paid by bank transfer or through the PayPal system.

– If the payment procedure will be carried out through PayPal , it will be sent to the platform of this payment method, being necessary to access your own account as a user and confirm the payment, according to the instructions of the own platform, who will inform and pay Aitor Beltrán de Guevara Rodríguez the correct payment or incident produced therein.

– If the payment procedure is made by bank transfer, payment must be made within 48 hours of placing the order. Once the transfer has been made, the receipt must be sent to the following address: info@mercuryhandpans.com. Once verified its correct reception in the indicated account of Aitor Beltrán de Guevara Rodríguez, it will be understood that the payment has been made and the order will be sent within the next 2-4 business days. If the transfer is not made within the period described above, the sale will be canceled and the product will be put back on sale.

 

Once it has been verified that the payment procedure has been carried out satisfactorily by any of the available means, Aitor Beltrán de Guevara Rodríguez will inform the status of the order through the “My account” section of the client and / or through the email provided by the client. Contact us via email info@mercuryhandpans.com if within 48 hours you have not received any communication from us.
 

SHIPPING AND DELIVERY OF THE PRODUCT:

The user, in the purchase procedure, will designate an address where he wants the order placed to be sent.

The order will be sent by Post and Telegraphs of Spain, having to pay the corresponding expenses for the shipment of the product and that are specified in the purchase procedure, and that will be accepted by the user at the end of the purchase and pay this.

The buyer is fully responsible for any additional fees or taxes that may be required at customs in their country.

Information and price of shipments:

SPAIN:

  • Correos 24/48h – 30€

EUROPE:

  • International Economic Post (2-4 weeks) – 100€

REST OF THE WORLD:

  • International Economic Post (2-4 weeks) – 200€

 

The delivery will be understood to be made when the order is delivered to the address indicated by the User, regardless of whether or not the person who picks it up is the recipient.

 

RETURNS:

Returns are accepted as long as the item is in the same condition in which it was received and during the first 14 days from the day it was received. The customer will bear the shipping costs and possible customs charges. The reimbursement of the amount corresponding to the item will be made within a maximum period of 30 days after receiving the item and checking its status.

 

CHANGES TO THIS POLICY

In case of modification of this Policy, we will publish those changes in this section, the main page of the Site, and other places that are considered appropriate to notify Users about the changes.

Aitor Beltrán de Guevara Rodríguez reserves the right to modify this Policy at any time, for which purpose Users must be aware of it on a regular basis, resorting to reading it with a frequency not less than once a week .